Emergency Communications Links, Information, & Resources
Addressing Coordinators
If you need to request a 9-1-1 physical address for a new structure in an unincorporated area (outside city limits) of your county, please contact your corresponding Coordinator listed below.
To request a 9-1-1 physical address in an incorporated area (inside a City or Municipality), please contact your City Hall for more information. Questions regarding county road signage should be directed to your County Commissioner's office.
| County | Contact/Email | Phone |
|---|---|---|
| Andrews County | Alpha De La Cruz | (432) 523-5545 |
| Borden County | Tiffany Cooley | (806) 756-4391 |
| Crane County | Micah Lozano | (432) 558-1101 |
| Dawson County | Larry Duyck | (806) 872-4352 (806) 872-4345 |
| Gaines County | Tommy Gonzales | (432) 758-4059 |
| Glasscock County | Kayla Roberts | (432) 354-2361 |
| Loving County | Mada McKeever | (432) 377-2411 |
| Martin County | Gary Walton | (432) 607-3599 |
| Pecos County | Zeke Hernandez | (432) 336-3521 |
| Reeves County | Gary Rumbaugh | (432) 287-0500 |
| Terrell County | Rosemary Fuentes | (432) 345-2525 |
| Upton County | Hayley Abalos | (432) 693-2014 |
| Ward County | Alex Luna | (432) 943-6703 |
| Winkler County | Luwana Dingle | (432) 586-2577 |
If you are unable to contact someone in your county, please email Abel Gamez, GIS Manager, (432) 262-4935.
9-1-1 Address Requests form
9-1-1 Staff Directory
9-1-1 Fax #: (432) 563-3080
GIS Fax #: (432) 262-4973
| Contact/Email | Title | Phone |
|---|---|---|
| Laura Torres | Director | (432) 262-4936 |
| Abel Gamez | GIS Manager | (432) 262-4935 |
| Susana Cardona | Program Manager | (432) 262-4926 |
| Jennifer Smith | GIS Coordinator | (432) 262-4917 |
Text to 9-1-1
Call if you can, text if you can’t. Voice calls are still the fastest way to connect to 9-1-1, but texting is an option.
Watch the Text-to-9-1-1 PSA by the Texas School for the Deaf on YouTube
Download the Informational Brochures
GPS Address Finder
Does your GPS Device, Apps, and Online Mapping such as Google, Bing or Apple display your home or business address in the wrong place?
Please follow instructions on how to report the issue with your physical address displaying incorrectly. The following link wil lhelp you to report these problems to entities such as: Google, MapQuest, Yahoo maps, Apple, etc.
Visit the Global Positioning System Website
Note: PBRPC cannot correct display errors for third party mapping software.
Emergency Communications Organizations & Tools
To develop and share 9-1-1 educational programs, resources and network with other Public Safety agencies. We are comprised of representatives of 9-1-1 Districts, Home Rule Cities and Councils of Governments.
Learn More
The Commission on State Emergency Communications (CSEC) is an agency of the State of Texas and the state’s authority on emergency communications. CSEC is charged with administering the State 9-1-1 Service Program and the Statewide Poison Control Program. The Commission consists of 12 members representing...
Learn More
The PBRPC GIS Coordinator works closely with the County Addressing Coordinators updating and managing the Regional Map and Database System. All the mapping layers work together when used by 9-1-1 Call Takers to pinpoint emergencies, whether the caller uses landline or wireless devices. The addressing...
Learn More
The Department of Homeland Security has a vital mission: to secure the nation from the many threats we face. This requires the dedication of more than 240,000 employees in jobs that range from aviation and border security to emergency response, from cybersecurity analyst to chemical...
Learn More
Why did my address change?
There are a multitude of reasons that your address may change, but all of those reasons ultimately lead to ensuring Public Safety. PBRPC has been designated by the Commission on State Emergency Communications (CSEC) as the 9-1-1 addressing authority...
Learn More
The Global Positioning System (GPS) is a U.S.-owned utility that provides users with positioning, navigation, and timing (PNT) services. This system consists of three segments: the space segment, the control segment, and the user segment. The U.S. Space Force develops, maintains, and operates the space...
Learn More
or a multi-line telephone system that provides outbound dialing, Texas Kari's Law requires direct access to 9-1-1 service without the user having to first dial an initial number, digit, prefix or other access number or code before dialing 9-1-1. On March 1, 2016 the Commission...
Learn More
The National 911 Program's mission is to provide federal leadership and coordination in supporting and promoting optimal 911 services. This Federal "home" for 911 plays a critical role by coordinating federal efforts that support 911 services across the nation.
Learn More
NENA: The 9-1-1 Association empowers its members and the greater 9-1-1 community to provide the best possible emergency response through standards development, training, thought leadership, outreach, and advocacy. Our vision is a public made safer by 9-1-1 services delivered by highly-trained emergency-communications professionals and powered...
Learn More
Making a difference training tomorrow's telecommunicators.
Learn More
OUR MISSION: Fostering the development and accessibility of 9-1-1 through membership and services.
OUR VISION: Texas NENA strives to promote research, training, and education to ensure all citizens and visitors have immediate access to 9-1-1 and emergency public safety services.
Learn More
The Texas Poison Center Network (TPCN) provides information to citizens who suspect they have been exposed to toxic substances, or may have had adverse reactions to food, plants, or insect stings. The TPCN is accessible by calling the toll-free number: 1-800-222-1222.
Learn More
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others...
Learn More