Fine-Tuning Calltaking and Dispatching

Fine-tuning calltaking and dispatching is an ongoing process for public safety911 professionals and part of the continual reinventing of oneself in a long,impactful career. Using tremendous caller, responder, and dispatch audio,attendees will dissect great performance calls. In addition, students will learnthe 10 Do’s of Dispatching and the 10 Do’s of Calltaking. This course isconstructed not only to help new employees but to reinvigorate seasoneddispatchers as well as re-sharpen those who have been gone on leave or re-entering the industry.

HeroLight Training, LLCTracy C. Ertl • Register Today (see email and phone below)!