Fine-Tuning Calltaking and Dispatching

Fine-tuning call taking and dispatching is an ongoing process for public safety911 professionals and part of the continual reinventing of oneself in a long, impactful career. Using tremendous caller, responder, and dispatch audio, attendees will dissect great performance calls. In addition, students will learn the 10 Do’s of Dispatching and the 10 Do’s of Call taking. This course is constructed not only to help new employees but to reinvigorate seasoned dispatchers as well as re-sharpen those who have been gone on leave or re-entering the industry.

HeroLight Training, LLC Tracy C. Ertl • Register Today (see email and phone above)!